SENDIT Platform
Privacy Policy
SENDIT respects the privacy of customers, partners, vendors, carriers, contractors, and website visitors. This Privacy Policy explains how we collect, use, store, and protect information associated with our website, communications, logistics operations, and commercial relationships.
- We may collect business identity details, names, email addresses, phone numbers, shipment requirements, billing references, partner information, and operational instructions when you contact SENDIT, request onboarding, submit a shipment inquiry, or use our services.
- Operational and transactional data may include lane information, pickup and delivery details, load characteristics, bid activity, milestone updates, service history, and support conversations so we can coordinate freight execution and improve service reliability.
- We use collected information to respond to inquiries, manage accounts, support platform access, process service requests, coordinate freight movement, communicate service updates, improve performance, and maintain commercial and compliance records.
- SENDIT may share relevant operational information with internal team members, approved partners, technology providers, or professional advisers only when required to support logistics execution, service administration, legal compliance, fraud prevention, or business continuity.
- We do not sell personal information as a standalone product. We limit disclosure to legitimate business, operational, legal, and technical purposes connected to SENDIT services and website administration.
- We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, disclosure, misuse, loss, or alteration. However, no online platform or email system can guarantee absolute security.
- You are responsible for submitting accurate information and for notifying SENDIT if account, business, or contact details change. Inaccurate or incomplete data may affect quoting, dispatch, compliance handling, and service communication.
- If you would like to update your information, request clarification about our handling practices, or raise a privacy concern, please contact us at support@senditweb.com. We will review reasonable requests in line with our legal, operational, and contractual obligations.